We use these error reports to help us decide where to focus our efforts, so thanks for bringing it to our attention!
Table of Contents:
- Reporting a map error or missing trail in the onX Backcountry App.
- Reporting a map error or missing trail in the onX Backcountry Web Map.
- What happens to my report?
Reporting a map error or missing trail in the onX Backcountry App
We do our best to keep everything as up-to-date and accurate as possible, but some data sources are more accurate than others. If you notice something you believe is wrong, we want to know about it. Tap the map feature that needs to be corrected.
Swipe left on the bottom row of buttons.
Tap the "Feedback" button on the far right. For Android devices, the button will say "Report an Error."
Please provide as much information as possible to help us identify the error and find the corrected data.
Reporting a map error in the onX Backcountry Web Map
We do our best to keep everything as up-to-date and accurate as possible, but some data sources are more accurate than others. If you notice something you believe is wrong, we want to know about it. Click the map feature that needs to be corrected.
Click the "More" button at the bottom of the info card.
Click the "Report an Error" button.
Please provide as much information as possible to help us identify the error and find the corrected data.
What happens to my error report?
We use these error reports to help identify problem areas. Your error report is sent directly to our mapping team and they will verify the information you provided with our data sources. If the report is verified, it will be corrected the next time we update the area.
We take map accuracy very seriously, so thank you for helping us correct any errors from our data sources!