onX employees can't view your password, but you can reset it using the email address assigned to your onX account.
Table of Contents:
- Resetting your password using the onX Backcountry App.
- Resetting your password using the onX Backcountry Web Map.
Resetting your password using the onX Backcountry App
Tap "Forgot Password" on the login screen.
Enter the email address associated with your onX Offroad Account in the box and tap "OK."
After a few moments, you'll receive an email—open it and click the "Reset Password" button.
After clicking "Reset Password" and loading a new web page, enter your new password and click "Continue."
Note: The password must be at least 8 characters long; capital letters, numbers, and special characters are allowed but not required.
Reset your password on your computer
On your desktop or laptop computer, click here to go to the onX Backcountry Web Map login page.
Click "Forgot your password?" above the "Log In" button.
Enter the email you use for your onX account and click "Continue".
If there's an onX account associated with the provided email address, you'll get an email containing a password reset link. Open the email and click "Reset Password."
After clicking "Reset Password" and loading a new web browser page, enter your new password and click "Continue."
Note: The password must be at least 8 characters long; capital letters, numbers, and special characters are allowed but not required.
After clicking "Continue," whatever password you entered will be the password that you use to log into your onX account in the future.