onX employees do not know your password, but you can reset it using the email address on your onX account.
Table of Contents:
- Reset your password using the onX Backcountry App.
- Reset your password using the onX Backcountry Web Map.
Reset your password using the onX Backcountry App
Tap "Forgot Password" underneath the "Login" button.
Enter the email address associated with your onX Backcountry Account in the box and tap "OK." After a few moments, you will receive an email. Open the email and hit the "Reset Password" button. Click here for instructions on what to do if you don't receive the password reset email.
Enter your new password in both boxes and click "Reset Password." Capital letters, numbers, or special characters are allowed but not required, and the password must be at least 8 characters long.
Reset your password on your computer
On your desktop or laptop computer, click here to go to the onX Backcountry Web Map login page.
Click "Forgot Password" underneath the "Login" button.
Enter the email address associated with your onX Backcountry Account in the box and click "OK." After a few moments, you will receive an email. Open the email and hit the "Reset Password" button. Click here for instructions on what to do if you don't receive the password reset email.
Enter your new password in both boxes and click "Reset Password." Capital letters, numbers, or special characters are allowed but not required, and the password must be at least 8 characters long.