Managing your onX Backcountry account

Table of Contents:

• Managing your account billing.
• Editing your login and profile information.
• Membership and account problems.

Managing your account billing

Managing your onX Backcountry Membership or subscription begins with finding your purchase source. The three possible purchase sources are:

1. onxmaps.com
2. The iTunes & App Store (Apple)
3. Google Play Store (Google)

Each billing source has its own payment system, so cancellations, credit or debit card updates, Membership upgrades, and Membership or subscription renewals need to be handled through the same source. Click one of the links below for more information about billing.

• Canceling Membership renewal.
• Updating your credit or debit card information.
  
  

Editing your login and profile information

Your email address, password, first name, and last name can be changed in the onX Backcountry App or at onxmaps.com.

• Changing your email address, password, and profile name.

Membership and account problems

Click one of the links below, or contact our dedicated support staff for help by emailing [e-mail].

• I paid for a membership but it's not working.
• I purchased an onX Offroad or onX Hunt membership by mistake.